Shipping Policy – Esteelo Jewellery

At Esteelo Jewellery, we aim to provide a smooth, reliable, and convenient shopping experience. Please review our Shipping Policy before placing an order at www.esteelo.store.

1. Shipping Coverage

We offer shipping across serviceable locations in India through trusted courier and delivery partners.

2. Order Processing

Orders are generally processed within 1–3 business days after payment confirmation, excluding Sundays and public holidays.

3. Delivery Time

Estimated delivery takes 5–10 business days after dispatch, depending on your location and courier availability. Delays may occur due to unforeseen circumstances.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before completing your purchase.

5. Order Tracking

Once your order is dispatched, tracking details will be shared via email, SMS, or other available communication channels, where supported.

6. Incorrect Shipping Details

Customers are responsible for providing accurate shipping addresses and contact information. Additional charges may apply for re-delivery due to incorrect or incomplete details.

7. Damaged or Missing Products

If you receive a damaged, incorrect, or incomplete order, please contact our customer support team within 48 hours of delivery, preferably with photographs of the package and product. Your statutory consumer rights remain unaffected.

8. Delivery Delays

Esteelo Jewellery is not responsible for delays caused by courier disruptions, adverse weather, natural disasters, or other circumstances beyond our reasonable control. We will assist customers in resolving delivery-related issues.

9. Contact Us

For shipping-related questions or assistance, please contact us through our website.

Website: https://esteelo.store

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